If the scanner is not able to connect to your camera or losing connection intermittently, take the following steps:
1. Confirm the USB connection to the PC is fully seated and secure.
2. Remove the outer shelf of the camera canister.
3. Inspect cable for damage.
4. Confirm USB connection to the Camera is fully seated and secure.
5. If the green LED on the back of the camera is not solid green or if you cannot connect to the camera, contact Artemis Vision at support@artemisvision.com.
Comments
0 comments
Please sign in to leave a comment.