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  1. Artemis Vision
  2. RaPTr Support
  3. RaPTr - Troubleshooting

RaPTr - Troubleshooting

General support related to the RaPTr device and software application.

  • After a power outage, RaPTr Scanner shows an alarm message of "Lost Connection to Server"
  • What network ports does RaPTr use?
  • How to set up RaPTr Server for DB Integration (SQL, MySQL, Oracle)?
  • How to save parameter changes in RaPTr Scanner?
  • How to change image save location and how long images are stored?
  • How to increase the resolution of saved images?
  • How can I get more clarity in my saved images?
  • Connection Loss to Server
  • Connection Loss to Lens
  • Connection Loss to Camera
  • RaPTr Scanner Audibles Won't Play
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